Welcome to www.saajkonna.com. This Privacy Notice describes how we collect, use, and (through express offers and in some instances through implied offers) disclose customer information. It also describes our privacy and security measures. The Privacy Notice on this site also explains the options available to you in connection with the collection, usage, and disclosure of personal information. You acknowledge the policies described in this notice by visiting the Site directly, or via another site.

We hope that you will gain peace of mind in knowing that we’re confident in your privacy. This Privacy Policy only uses your name and other information necessary for us to function. We will only gather information when it is needed, and we do so under the condition that any details we have collected are only used for that purpose. Information will also be collected only if it is relevant to our dealings with you.

We will not keep your data for longer than is required by law or necessary for the purpose for which they were collected.

You never need to register to use this Site’s features. The site does not gather your personal data without your knowledge. You are not identifiable on the site and may stay anonymous while on the Site. We do not gather identifiable information about you unless you sign up for the site with your username and password.

We collect data

If you place an order on the Site for a product, we might collect certain information about you. When you communicate with us via Facebook, we’ll also collect certain information.

If a consumer purchases an order on the organization Site, the organization or its representatives will prepare the order for processing. Personal information may include the consumer’s name, title, and gender, date of birth, mailing address (if any), email address, telephone number, fax number, payment details, and bank account numbers.

The information you provide will be used to process your orders, provide information and services that you request through our website. We will also use your information to manage your account; verify and conduct financial transactions in relation to payments you make; audit data downloaded from our website and personalize them for users; identify visitors to our website; research on users’ demographics; and send you information that we believe you might find useful or which we have requested. This includes information about our products, services, and any other information, provided that you have consented to be contacted for such purposes. 

We may contact you via email to provide details about other products or services, subject to your consent. You can choose to stop receiving marketing communications from us at any time.

To provide the product to us, we could share your address and name with third parties (e.g. to couriers or suppliers). If you do not want to share this information or provide inaccurate details, you are obliged to tell us promptly. You should also inform us if you change your address or other information.

We may have your order details but they cannot be retrieved by us directly due to security reasons. You can access the information by logging in to your account on our Site. You can see the details of all your orders, including those that are closed and those that are soon to be dispatched. Additionally, you can manage your bank details and address (for refund purposes), as well as any newsletters you have subscribed to. The personal access data will be kept confidential and not made available to any unauthorized third party. Except for the misuse, we cannot accept any responsibility.

Other uses of your personal information

Information that you provide may be used for marketing purposes and market research purposes. This information is not used individually, and all information is kept anonymous and encrypted so as to exclude the possibility of misuse. You can cancel the payment of any survey requests that you may hear about. We will not be sharing your survey data with any individual or entity.

If you wish to participate in competitions, it is not necessary to disclose your email address. The answers to our surveys are saved separately from your email address.

You may also receive information about the Site, other websites, products, sales promotions and our newsletters. We may also send information to you about other companies in our company group or business partners. You can opt-out of receiving any additional information, as described in this paragraph or any part thereof, by clicking the “unsubscribe” link in any email we send you. We will stop sending you information within 7 days (days that are not (is) Sunday or (ii) public holidays in Bangladesh) after receiving your instruction. We will contact you if your instruction is not clear.

Further anonymization of data regarding users of the Site may be done and used for various purposes. This includes determining the location and use of certain aspects of this Site or linking in emails to registered users. We also have the option to provide anonymized data to publishers. However, anonymized data won’t be able to identify you.

The concourse of Privacy Policy

We recommend data regarding your participation to winners of this competition and advertise our products through this. To learn more, please refer to our competition’s terms and conditions.

Third parties and links

The details you supply may be shared with other businesses within our group. Your transaction details may be passed on to agents or contractors to assist with our use of your information in accordance with our Privacy Policies. Third parties may be utilized to assist us with shipping, payment, auditing, and customer service.

For the purposes of credit risk reduction and fraud protection, we may share information with third parties. If we sell our business or a portion thereof, we may transfer your personal data to other parties. Except as stated in this Privacy policy, we will not sell or disclose personal data about you to third parties without your consent unless it is necessary to fulfill the purposes described in this Privacy Policy or if we are required by law. Sites may include advertising from third parties, links to other sites, or frames of other websites. We are not responsible either for the content or privacy practices of these third parties or sites or any third party to which we may transfer your data according to our Privacy Policy.

Cookies

Acceptance of cookies is not required to visit the Site. We would like to remind you that cookies are required for the Site’s ‘basket’ functionality and ordering. Cookies are small text files that identify your computer to our servers as a unique user whenever you visit certain pages of the Site. They are saved by your Internet browser on your hard drive. Cookies can be used by the Site to identify your Internet Protocol address. Cookies are used for convenience when using the Site, such as to remember your identity so you can amend your shopping cart without entering your email address again.

We do not use them to obtain or use any other information (for example, targeted advertising). You can set your browser to refuse cookies but it will limit your ability to use the Site. We can assure you that cookies are not used to collect any personal information or confidential data and are virus-free. 

A standard web analytics tool provided by Google, Inc. (“Google”), this website uses Google Analytics. Google Analytics uses cookies that are text files that are stored on your computer to assist in analyzing how visitors use the site. Google will store the information created by cookies about your website.

This information will be used by Google to evaluate your website use, compile reports about website activity for website operators, and provide other services related to website activity. Google may transfer the information to third parties if required by law or where third parties process it on Google’s behalf. Google will not associate your IP address to any other data. The settings of your browser can be changed to disable cookies. However, you might not be able use all the features of this website if this happens. You consent to Google processing data about you in the following ways and for the above purposes.

Saajkonna uses Facebook to track its e-commerce website events (e.g. add to Cart, Remove from Cart, Checkout and Facebook Login are some of the options. It can measure the performance of its Facebook ads campaigns. Saajkonna is completely anonymous with these customers’ data. We are not allowed to share these customer data with Facebook. 

Saajkonna also allows Facebook logins as an authorization option for our users to log in to the Saajkonna phone app with the Facebook platform. Click “Login with Facebook” to log into Saajkonna as a user on your phone. We create an email address to log into our platform, and we ask you for your Facebook ID.Other than these, we don’t collect any additional data.

Security

We have put in place the appropriate security and technical measures to protect your personal information from unauthorized or illegal access. We use secure servers to collect personal data when you visit the Site. Our servers are protected by firewalls. We may ask for proof of identity from you occasionally as part of our security procedures before disclosing personal information. Protecting your password and your computer from unauthorized access is your responsibility.

Your rights

You have the right to access your personal data if you are concerned about it. You can request that we correct any errors in your data without the cost. You can also ask us to cease using your personal information for direct marketing purposes at any time.

You can reach our Customer Service Department at sales@saajkonna.com with any questions about this Privacy Policy.