“Saajkonna” might also be called “we” or “Saajkonna”. These are the terms and conditions of service that govern your access to and use of Saajkonna and its subdomains, sites and mobile apps, as well as all related services and the information presented within the site. These terms of service, including the information on them, are all accepted by you when you access the Site.

You also accept the Terms and Conditions (the “Customer Agreement”) by use of the Site. You must agree to this User Agreement if you do not wish to access, register or use the Site. Saajkonna Bangladesh Limited operates and maintains this Site.

Without prior notice, the Site may modify, remove, add or change any part of these Terms and Condition. The Site will post any changes without prior notice. For any updates, please check these Terms & Conditions frequently.



We may ask you to create an account or give personal information in order to access certain services on the platform. We can at any time, without prior notice, disable the username/password.

You are responsible for managing your account’s security information, including your password, username and so on. You must take all measures necessary to ensure that your account and any related details are safeguarded at all times.We strive to guarantee the safety of customers’ accounts. If you believe your password may have been shared with any unauthorized individual, or if it’s being used or expected to become compromised at any time, please report it immediately to us.

You acknowledge and agree that the Site and any related services, as well as any access to private data, communications or information using your password and account shall be considered to have been performed by you or authorized. Any access to the Site or any use of the services offered by it will be binding on you, regardless of whether such access or use is authorized by or not.

You admit that we are entitled but are not bound to act on the data provided by our website and bare footedly hold you dependable and answerable as if it were transmitted by us or divulged by you. You also agree and acknowledge that we will probably be bound by your account and completely indemnify you for any losses arising from or access to this site.

Make sure that all of the information you provide us is current and accurate. Accessing your record online allows you to make changes in real time. Updating your information can be accomplished by accessing your account online.

However, it’s essential to contact us through our online customer support center in order to subscribe to any kind of specific changes or updates. Without prior notice, we reserve the right not to grant access to the Site or to terminate accounts.

We also reserve the right to remove, edit, or delete content. You may request that we update your Personal Data at any time without prior notice. We also reserve the right to immediately invalidate an account or other details. You agree to change your password regularly and keep your account safe. Additionally, you are responsible for maintaining the confidentiality of your account.


Please read our Privacy Agreement. It governs your use of the Site. Your sensitive information/data provided by the Site or by you will be protected against unauthorized access in accordance with the Privacy Agreement. If you do not wish to transfer or use your personal information in the manner described in the Privacy Agreement, please do not use this site.


The Site allows you to buy products at the indicated price from any location at any time using any payment method. Further, you acknowledge and agree that we are only a facilitator. We cannot be involved in or control any transaction on the Site or through a payment gateway provided by an independent service provider. The contract for the sale of products on the site shall be strictly bipartite between you and the sellers.

Payment processing will take place between you, our service provider, and, in the case of prepayments using electronic cards, your issuer bank. The contract of payment on Site is therefore strictly a bipartite agreement between you and the service providers as listed on our site.


This commitment will be ensured, if your ISP deploys appropriate strategies. The Internet by nature and nature will never guarantee constant accessibility, uninterrupted functioning, and free space of mistakes. Your Web access can be interrupted or delayed for maintenance and repairs. We will try to limit the duration and frequency of any suspension or restriction.


The website must not be used in a way that could cause or is likely to cause the Site or its access to be disrupted, damaged, or impaired in any other way. You are not allowed to engage in activities that may harm or potentially damage the Site, its officers, representatives, employees, stakeholders, or any other party who is directly or indirectly related to the Site and its terms and conditions.

You agree that electronic communications and content sent to us from your computer are solely your responsibility. The Site must only be used for legal purposes. The Site is strictly forbidden to be used

* For fraudulent purposes or in connection to a criminal offense, or any other illegal activity.

* To send, use, or reuse material that doesn’t belong to you; is illegal, offensive (including, but not limited to, material that sexually explicit or promotes racism, bigotry or physical harm); or is deceptive; misleading; abusive; harassing; blasphemous; libelous; pornographic; pedophilic; menacing; or relates or promotes money laundering; or is harmful or injurious to other parties; or impersonates someone; or is software viruses.

* Do not use the Site for illegal purposes.

* To cause inconvenience, annoyance, or unnecessary anxiety.

* For any other purpose than the one intended by us.


We reserve the right to use any Submissions that you make to the Site or any products or services available through the Services in any manner and for any purpose whatsoever without compensation to you whatsoever. You grant us the right to use your name in connection with any Submissions.

You must not create a false email address, pretend to be another person, or mislead third parties about the origin of Submissions. Without notice or following any legal procedure, we may remove or edit Submissions, but not obliged to.


There are thousands of products on the Site for sale. We also host comments and reviews on each listing. It is impossible for us to know the content of any product or comment. We operate on a “claim review and takedown” model. You can report any content found on the Site as illegal, offensive, or deceptive.

This includes material that promotes racism, bigotry or hatred, or that promotes physical harm, or that is sexually explicit. Within a reasonable time, we will investigate and remove any objectionable content.

Your name, address, and contact information must be included. Please also include details about the claim such as name of objectionable content party(s), instances of objection, proof or objection, etc. Your claim will be invalidated and rendered unusable by the court if you provide insufficient details.


We respect other people’s intellectual property in our terms and conditions. We respect the intellectual property rights of others. We will respond to your concern in a reasonable time. You must include your name, address, and contact information. Please also provide as much detail as possible about the claim, including details such as name of infringing party or instances of infringement.

Any claim provided is false or misleading and may therefore be subject to legal prosecution. Inaccurate or incomplete information might be tried as a crime.

We also respect the manufacturer’s rights to enter into exclusive distribution and resale arrangements for its products. But, violating such agreements does not amount to intellectual property rights infringement. We cannot assist with the enforcement of these agreements as it is between the manufacturer, distributor, and/or respective reseller.

We cannot give legal advice or share any private information that is protected under the law. However, we recommend that you seek legal assistance if you have any questions.


Saajkonna logo are trademarks of the respective jurisdictions. Our logos, page headers button icons scripts, and service names are trademarks. They may not be used with any product or service not owned by us, in any way that could cause confusion among customers or in any way that discredits or disparages us. Other trademarks appearing on this Site may be owned by their respective owners.

All intellectual property in our Site, including all information and website design, text, graphics and software, as well as photos and video, and their arrangement and selection, are our property. Copyright covers the entire Site as a full work, under the laws of Bangladeshi.


You agree and acknowledge that you access the Site at your own risk. Before entering into any transaction through the Site, you must use your best judgment. We are not responsible or liable for the actions or inactions sellers, nor any breach of conditions or representations by manufacturers or sellers of the products. We expressly disclaim all liability and terms and conditions. We will not mediate, resolve or mediate any dispute between you and the sellers of the products.

We expressly disclaim all warranties and representations, implied or explicit, in relation to the quality, suitability of reliability, completeness. Timeliness. Safety, merchantability. Fitness for a specific purpose. Legality of products displayed or transacted on this Site. Content also not included on this Site. Although we have taken steps to prevent inaccuracies, the Site and all information, including pricing information, software, products, and related graphics, are provided “as is” without any warranty.

We do not implicitly or explicitly endorse or support the purchase or sale of any products through the Site. We will not acquire any ownership or control of any products accessible through the Site. We do not assume any liabilities for any of the transactions completed on the Site. Know more about trademarks.

We are not responsible or liable for the actions or inactions by any other service provider listed on our site. This includes, but isn’t limited to, payment providers, instalment offers and warranty services.


Other than Saajkonna or its affiliates, parties may open stores, offer services, and sell products on the Site. Marketplace allows individuals and businesses to sell products. We also provide links to websites of certain businesses and affiliated companies. We do not endorse or warrant the offerings or content of these individuals or businesses.

We are not responsible for any actions, content, products, or companies of third parties and accept no responsibility for their actions or results. We thoroughly review our customers’ transactions, which can allow you to identify any third party involved in certain transactions. If we share the customer’s information related to certain transactions with the third party, we will also accept responsibility.


You communicate electronically with us when you visit the Site or send us e-mails. When placing an order with us, you will need to provide a valid telephone number. You may be contacted by us by email, SMS, phone, or posting notices on our Site. Or by any other communication method we choose. You consent to receive communications from us regarding your use of the site for contractual purposes.


We may immediately terminate these Terms and Conditions without notice or give up on any of your rights under them. You must immediately stop accessing and using the Site after termination. We may also immediately remove any passwords or account identification that you have received and deprive you of access to this Site.

This agreement will remain in effect until further notice. It does not affect any existing rights or obligations, such as payment obligations, of the parties that existed before termination. Further, the Site will not be accountable for any suspension or termination. You have the sole remedy if you are unhappy with the Site or any terms, conditions rules, policies guidelines or practices used in operating it.


Software includes all software, including any updates or upgrades to it and any documentation related to it that we make available from time to time to you for your use with the Site.

We can stop providing service to you and may end your rights to use the software at any point. If you do not comply with the Terms and Conditions, your rights to use the software will be terminated without notice. Other terms and conditions that may be found on the Site or distributed in such a manner as such could apply. These Terms and Conditions will also govern the use and distribution of the software in the event of a conflict. Any software used in any of the services we offer is our property, and/or that of our affiliates or suppliers. It is protected by the laws and regulations of Bangladesh.


Once you have placed orders for products from the Sellers (We, “Our”, or “Us”) on this Site, please read these conditions. These conditions are an agreement with a promise of binding.


Your order constitutes a legal offer by the seller to purchase the product or service shown on our Site. Any confirmations or status updates you receive prior to dispatching your order serve only to validate your order details and do not constitute confirmation of the order. When the product is delivered to you, acceptance of your order will be considered confirmation. You may receive separate dispatch confirmations if your order is sent in multiple packages.

We provide an estimate of the time it will take to process your order at the time you place the order. However, this timeline is subject to change as we rely on third-party service providers to keep this promise. You agree to use all reasonable efforts to meet the indicative timeline. All commercial/contractual terms are offered by and agreed to between you and the sellers alone.

The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Saajkonna does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the you and the Sellers.

Any order may be cancelled by the seller at any time prior to dispatch. We will promptly notify you via email or SMS of any cancellation. All prepayments received in the event of such cancellations shall be refunded within the specified timeframes.


When products or services are being sold by third parties, we do not make any warranty or representation as to their specific quality or value. We don’t implicitly or explicitly endorse or support the sale or purchase any products or services listed on the Site. We are not responsible for errors or omissions made by third parties.

We are not responsible if any seller breaches or fails to perform on any contract you have entered into. As the Site allows sellers to make transactions, we cannot or do not guarantee their actions. We do not have the authority to resolve disputes or other issues arising out of transactions on our site.

On our Web site, our partners and third-party merchants don’t start a transaction with us in any way become the owners of products or have any claims over them. We have no financial obligations or responsibilities with respect to such sales between our partners or third-party merchants and the other party. We are not responsible if services are not provided as promised or are delayed due to out-of-stock, unavailable, or back ordered products.

Prices for any product or related information may not reflect the actual price. If this happens, the seller or Site may cancel your order. All prepayments for such orders will be refunded according to our refund policy.


Delivery Timeline: Saajkonna may take longer to deliver your order than the usual timeframe.
Delivery may be delayed by force majeure events, which include, but are not limited to, political turmoil, political event and national/public holidays.

Cancellation: Saajkonna reserves the unqualified right to cancel any order prior to dispatch. This includes, but is not limited to, product misprice, out-of-stock, expired, defective or malfunctioning, incorrect information or description, resulting from technical or typographical errors or any other reason.

We only sell products in quantities that meet the needs of the average household. This applies to both the quantity of products ordered in a single order as well as multiple orders for the same product if the individual orders are typical for a household. Please review our Return Policy.

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